Remote Test Scans Expose Larger Privacy Failures

By: James Ostrowski

In a major challenge to pandemic remote learning practices, the court in Ogletree v. Cleveland State University ruled that scanning students’ rooms violates the Fourth Amendment’s prohibition against unreasonable searches. While this decision is a definitive rebuke of a widely used practice, the case also reveals systemic flaws in university privacy practices. This blog will build off Ogletree to strike a balance between test integrity and privacy rights. 

Covid Acceleration 

For technology companies, the coronavirus pandemic was an accelerant. Startups rushed out messaging apps, video platforms, and ecommerce sites to thaw a populace frozen by a blizzard of lockdowns. There was perhaps no greater market capture for technology companies than in education. Colleges moved entirely online, deploying previously known but relatively new technologies, such as Zoom, on an unprecedented scale. Legions of students attended class from their kitchen tables and bedrooms. Professors, intent on maintaining their in-person standards in a remote world, relied on proctoring tools, many of which required room scans from students who had little choice but to comply. Now, two years later, hundreds of programs still record students throughout remote tests. 

Remote Test Scans Ruled Unconstitutional 

In February 2021, a student at Cleveland State University, Aaron Ogletree, was sitting for a remote chemistry exam when his proctor told him to scan his bedroom. He was surprised. Ogletree assumed the room scan policy had been abolished, until, two hours before the test, Cleveland State emailed him that he would have to scan his room. Ogletree responded that he had sensitive tax documents exposed and could not remove them. Like many students, Ogletree had to stay home due to health considerations, and he could only take exams in the bedroom of his house. Faced with the false choice of complying with the search or failing the test, he panned his laptop’s webcam around his bedroom for the proctor and all the students present to see. 

Ogletree sued Cleveland State for violating his Fourth Amendment rights. The Fourth Amendment protects “[t]he right of the people to be secure in their persons, houses, papers, and effects against unreasonable searches and seizures.” 

Ohio District Court judge J. Philip Calabrese decided in favor of the student because of the heightened Fourth Amendment protection afforded to the home, the lack of alternatives for Ogletree, and the short notice. Calabrese conceded that this intrusion may have been minor, but cited Boyd v. United States to support the slippery slope argument that “unconstitutional practices get their first footing…by silent approaches and slight deviations.” 

The facts of this case are a symptom of a larger problem. The university failed its students and its professors when it did not consistently apply its online education technology. 

Arbitrary Application and Lack of Policies 

Cleveland State provides professors with an arsenal of services to administer online classes. These tools include a plagiarism detection system that faculty can use to see students’ IP addresses, a proctoring service that records students and uses artificial intelligence to flag suspicious behavior, and, of course, pre-test room scans.

The school leaves it entirely to the discretion of faculty members—many of whom are not experts in student privacy—to choose which tools or combinations of tools to use. Cleveland State’s existing policies offer no guidance on the tradeoffs of using any one method. This is tantamount to JetBlue asking its pilots to fly through a whiteout without radar.

Toward a Unified Policy

What may have been an understandable oversight in the early pandemic whirlwind cannot be considered so now. The tension between privacy and security is well-known. Only by careful balancing of students’ privacy rights and university interest in test integrity will we find a workable solution. Schools across the country should take heed of the Ogletree ruling. University leadership holds the responsibility to balancing those interests and impart clear guidance to test administrators. To foster this progression, we offer two recommendations: 

  1. Cost-Benefit Guidance: The university should score tools on privacy interests involved and the expected benefit of its application. This should include guidance on whether a method can be easily circumvented. As individual teachers are not necessarily savvy on the legal implications of certain remote test policies, the university must provide clear analysis and guidance. An example entry may read, “Blackboard provides student location data. Though location tracking is a relatively common practice, students must be made aware of it. This tool can ensure that students are where they say there are, which is not usually relevant for test integrity. If students wished, they could easily evade this using a low-cost VPN.” 
  1. Test Policy Clearly Outlined in Syllabi: Professors should provide guidance within their course descriptions on what technologies and methods are used to administer tests, and students could sign an acknowledgment form. For example, a professor would delineate applications they use to administer exams, information about whether the exams are proctored, and recourse for not following a policy. This way, students can make affirmative decisions about their privacy exposure by choosing a course that aligns with their interests rather than be blindsided by heavy-handed policy in the final weeks of a semester. This way, professors will not have to worry about future disagreements because their students knowingly consented to the course’s policies.

The university must balance policy considerations around security and privacy rights. A failure to balance these conflicting pursuits can cause student anxiety, unnecessary privacy violations, and poor test integrity.

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