This week the Federal Trade Commission (FTC) announced that it is contemplating a settlement agreement with online advertiser ScanScout to bar the company from misrepresenting how it tracks consumers’ online behavior through cookies. ScanScout uses online video advertisements embedded with Flash cookies to track and record consumers’ browsing habits. The company’s privacy policy stated that consumers could opt out of receiving cookies by changing their browser settings to prevent cookies. Yet, as the FTC alleged, changing browser settings did not “remove or block the Flash cookies used by ScanScout.”
As the FTC describes, a cookie is “information that a site saves to [a user’s] computer using [a] web browser.” Cookies track and record a user’s browsing activities, including the sites a consumer visits, the search terms a consumer uses, and whether a consumer clicked on an ad. A Flash cookie, in comparison, uses Adobe Flash technology to store information about browsing activities, including settings and preferences. As the FTC explains, using browser settings to delete cookies “won’t necessarily delete the Flash cookies stored on your computer.” Therefore, consumers who followed ScanScout’s directions to delete cookies were allegedly deceived into believing that they had successfully deleted cookies from their computer. Continue reading



