AT&T Stops Using Controversial Tracking Codes but Smartphone Carriers Aren’t Done Yet

Screen Shot 2014-11-21 at 9.39.40 AMBy Julie Liu

Several weeks ago, researchers made the disturbing discovery that smartphone carriers AT&T and Verizon have been using hidden codes to track users’ network activity. AT&T has since put this practice on hold, but Verizon does not apparently plan to follow suit.

Use of tracking technology is not itself a new phenomenon. Location tracking, which allows law enforcement agencies to collect information about individuals, has been around for a while. Similarly, Facebook, Google, and other large web companies that compile and sell user data to advertisers have long since adopted the practice of monitoring online activity. Verizon reportedly undertook the tracking program at issue in 2012, but it was not until late last month that this type of tracking activity by carriers received widespread attention.

As a means of collecting user data to offer to advertisers, AT&T and Verizon insert unique tracking codes into users’ Internet activity. The codes, which can be thought of as “supercookies,” operate as temporary IDs which are sent to every unencrypted website that a user visits from his or her mobile device. In this fashion, AT&T and Verizon can monitor each person’s app usage and site visits, which allows advertisers to better tailor ads to individuals. The practice essentially creates a permanent and highly personalized profile for each user. Continue reading