Five Stars for the Recent Crackdown on Fake Reviews

fakeBy Alex Bullock

Think of the last time you were in the market for a product or to find a restaurant for dinner – did you search online for reviews of the product or the business? If you’re like me and many other modern consumers, the answer is likely, “Yes.” And again, if you’re like me, you may take for granted that those online reviews are objective and real. That is why it is encouraging to hear that a company like Amazon, as well as the Federal Trade Commission (FTC), are taking steps to ensure that consumers can trust those reviews.

In October, Amazon filed suit against more than 1,000 people who allegedly offered to write reviews of products they had not used in exchange for a fee. According to the company’s complaint in King County Superior Court, each of the individuals sued in this case used the website Fiverr, a global online marketplace for individuals offering tasks and services in order to offer to create fake reviews for a fee. The complaint outlines a typical encounter between an Amazon seller and a prospective fake reviewer. Continue reading

U.S. Internet Giants (Probably) Hit Hard By European Safe Harbor Privacy Ruling

privacyBy Brooks Lindsay

The European Court of Justice ruled on October 6 to scuttle a 15-year data-transfer pact with the United States. This pact provided a “safe harbor” to over 4,000 transatlantic U.S. companies that claimed to satisfy “adequate” data-protection standards under European law. The “safe harbor” principles allowed U.S. companies operating in Europe, like Facebook and Google, to gather the private information of European citizens and transfer that data to U.S.-based servers, so long as those companies self-certified that they complied with the E.U.’s “adequacy” standards for privacy protection. The European court decided that these principles violated Europeans’ rights to privacy because they allowed American government authorities to gain easy access to Europeans’ online information through U.S.-located databases.

The Court’s ruling is in many ways a reaction to revelations over the past few years of U.S. government mass-surveillance programs, highlighted most poignantly by Edward Snowden’s leak in 2013. The Court’s ruling is based in large part on the premise that the U.S. government and U.S. companies can no longer credibly certify that they are protecting Europeans’ privacy and meeting Europe’s baseline data-protection standards. Continue reading